Contact

Every message goes to hello@volanea.com and is read by the people who build Volanea. Put your workspace name and what you were trying to do in the email, and we can usually answer without a back-and-forth.

• Sales and Enterprise: more than 200,000 emails a month, a custom monthly quota, or a contract. Email us, or compare the plans on pricing.
• Your account and sending: domain verification, bounces, a paused send, billing. The docs and knowledge base answer most of these first.
• HIPAA: a Business Associate Agreement is available on request — ask for one. See HIPAA-compliant email.
• Security reports: a vulnerability or suspected abuse of Volanea. Email us with steps to reproduce. Read how we run the service on the security page.
• Privacy requests: access to or deletion of your personal data. See the privacy policy for what we hold.

If sending looks wrong right now, check the status page first.